Square today is formally launching Square Cash,
a product that allows anyone to send money to a contact via email.
Square initially soft-launched the product to a limited number of users
earlier this year but is opening the service more broadly to users with a
few tweaks to the initial payments system.
As Square’s director of products Brian Grassadonia explains, this
launch aligns with the company’s goal of reducing friction around
payments and making commerce simpler. Whereas Square’s core products,
including its iPad register and swiper, make payments easy for
merchants, this makes sending cash to anyone as simple as sending an
email.
Here’s how it works. The sender simply emails cash@square.com and
CC’s the person they want to send the money to with the amount of money
either in the subject or body of the email. If the sender has not
already added his or her debit card, then Square will instruct the
sender to register a debit card on a web page with just the card number,
billing ZIP code and the expiration date. The recipient will
immediately get another email from Square telling them that they have
received money from the sender with a link to add the recipient’s debit
card, billing ZIP and expiration date.
Once they type in their debit card information, this begins the
transfer, which takes one to two business days. We’re told that the
recipient has up to 14 days to enter the debit card and receive the
money, and the recipient will get reminders every other day via email.
Square is also releasing native apps for Android and iOS that
incorporate email, as well. When you open the Square Cash app on your
phone, you’ll be prompted with a number pad, in which you type in the
amount of money you want to send. Once you do this, the app will bring
up an email from the dedicated email client on the phone. The email will
be pre-filled with the amount the sender entered, and they can type
anything in the body of the email, as well as input the email of the
person they want to send money to. The user experience from then onwards
is similar to how you receive/send payments via a traditional email
client on the web. The app, Grassadonia adds, are for users who want to
keep Square Cash at top of mind.
"We want this to be an extension of your offline world, so that no
matter where you are, you can send money to anyone," Grassadonia says.
As for fees, Square says there aren’t any associated with Square
Cash. This actually is a change from the initial version of the service,
which charged senders $0.50 per transaction.
There are, of course, a number of competitors in the space. First,
Venmo offers a similar peer-to-peer payments system that allows you to
pay your contacts and Facebook friends from within apps. Google is also
rolling out Gmail integration with Google Wallet that would essentially
allow users to perform the same functions as Square Cash.
But Grassadonia says that Square Cash differs from some of the other
offerings out there because you don’t have to be an account holder, and
the service only requires you to enter your debit card number. In
addition, Square Cash is email-client-agnostic so you can send from any
email client. As for whether Square will add the ability for integration
with Facebook, we’re told that there are no plans for social
integrations as the company wants to keep Square Cash lightweight.
It’s not surprising that Square is betting on P2P payments with
Square Cash. There are a considerable amount of opportunities to
incorporate P2P payments into apps and scale across a number of markets.
We heard that Venmo, which was just acquired by PayPal via the payments
giant purchase of the Braintree for $800 million, was particularly attractive for eBay and PayPal. And PayPal CEO David Marcus seems to be investing in Venmo to build out the service to a global platform.
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